Common challenges faced by organisations around how they enable employees to communicate and collaborate are:
For enterprises, the top communications & collaboration driver is the insatiable hunger of consumers, who are also employees, for the latest portable devices. They now expect to use these for both work and play.
There is a voracious enthusiasm for regularly upgrading and adopting the latest smartphone, phablet (smartphone and tablet) or tablet and employees have a vast range of devices and formats from which to choose. By 2018, IDC expects smartphones to represent about three quarters of the global smart connected device market.
Gartner research has found that this Bring-your-own-device (BYOD) workplace trend is so pervasive, that 38 per cent of companies expect to stop providing devices to workers by 2016, instead letting them chose whatever device they want to use. They describe BYOD as being 'the most radical change to the economics and the culture of client computing in business in decades'.
Security is the top BYOD concern and Gartner says enterprises need to protect data in another way than just locking down the full device. Enterprises must specify which platforms will be supported and how, what service levels users can expect, and what are their responsibilities. Employers must be given guidelines when purchasing a personal device for work use.
How to bring this all together with unified communications to maximise collaboration can be daunting, but Thomas Duryea Logicalis has the experience, expertise and partnerships, such as with Cisco, to provide invaluable help.