Thomas Duryea Logicalis (TDL) and Peninsula Health had been discussing the move to public cloud for a number of months when the COVID19 pandemic began to emerge. As the organisation started to prepare for the worst case scenario demonstrated by countries likes Spain and Italy, it was obvious to the group they would need to make some drastic and quick decisions to keep their facilities running.
The requirements for Peninsula Health were simple. Help us get 1,000 back office staff working remotely, in a secure fashion and in a way that least impacts their normal Business As Usual (BAU) way of working. There were a number of other challenges delivering this project to Peninsula Health:
The solution proposed needed to be as close to the Citrix desktop environment that the Peninsula Health employees were used to, as there was no time for additional training or familiarity to get them up to speed.
When TDL got the call, mid-March, they stood up a proof of concept (POC) within a week, demonstrating our recommended solution of Citrix Cloud on Microsoft Azure using TDL’s production ready cloud platform capabilities. The full deployment took place a week later for 1,000 staff members.
TDL was able to do this at speed and scale by leaning on the Cloud maturity model that has served many organisations including the Department of Health and Human Services, in Victoria, Australia. On top of this, TDL also implemented Azure multi-factor authentication to ensure patient data was appropriately secured.
Peninsula Health staff are working remotely with safe secure access to everything they need, something that couldn’t have happened without a careful considered plan on how the security of patient data and the hospital operations could be guaranteed with minimal disruption. The organisation had to jump in at the deep end and place its trust in TDL to take it from zero Cloud technologies, to production ready for its entire back office operation in 2 weeks.