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BaptistCare is a not-for-profit organisation now in its 70th year of service in Australia. The organisation provides aged care services at 50 facilities, in addition to providing community services to the disadvantaged. BaptistCare employs around 5,000 staff Australia-wide who are supported by a further 2,000 volunteers. It has around 17,000 residents and clients at its various aged care facilities, nursing homes, retirement villages, community housing, community services and home services operations.
BaptistCare recognised it would be unable to meet the future challenges of caring for an aging population with its current resources, so it developed a plan in place to leverage new and emerging technologies as part of a “Healthcare for the Future” strategy.