Hybrid Infrastructure / Managed Services: Looking To The “Internet of Things” To Support The IT Strategy

BaptistCare looks to the “Internet of Things” to support its Healthcare of the Future Strategy

BaptistCare is a not-for-profit organisation now in its 70th year of service in Australia. The organisation provides aged care services at 50 facilities, in addition to providing community services to the disadvantaged. BaptistCare employs around 5,000 staff Australia-wide who are supported by a further 2,000 volunteers. It has around 17,000 residents and clients at its various aged care facilities, nursing homes, retirement villages, community housing, community services and home services operations.

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BaptistCare recognised it would be unable to meet the future challenges of caring for an aging population with its current resources, so it developed a plan in place to leverage new and emerging technologies as part of a “Healthcare for the Future” strategy.


  • Technology transformation built on Cisco wireless platform
  • 700 Cisco 2802 wireless access points across 12 facilities
  • Scalable, flexible solution which is easily upgradable
  • Mesh networking supports voice-enabled wireless tokens
  • Managed services of the network and wireless infrastructure.


  • Wirelessly monitor medical devices
  • Big data analytics provides predictive health care to residents
  • Better resourcing and utilisation of nurse staff
  • Ability to fully embrace the “Internet of Things”
  • Robotics to free up scarce resource.