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Managed Services

TDL is a leading provider of Managed Services built upon a solid foundation of highly-skilled people and well-established processes. With a Service Portfolio that provides coverage for ICT services ranging from the Endpoint, to the Data Centre, we can tailor a solution that meets the demands of your organisation and delivers outcomes aligned with your business and IT strategies.

The business benefits

  • Control your IT operating costs
  • Increase efficiency and effectiveness of IT support
  • Reduce risk profile
  • Allow you to focus on your core business
  • Access to industry experts
Service Portfolio

Service Portfolio

Modern Workspace

Support Centre:
TDL’s Support Centre services offer a Single Point of Contact for your End-Users to request IT services.

End-User Computing:
TDL’s End-User Computing services offer a current and consistent Operating Environment designed to deliver benefits related to productivity, security and End-User satisfaction.

Platform Services:
TDL’s Platform services offer a consistent approach to the support, operations and management of the technical platforms that form the foundation of delivering a Modern Workspace to your organisation.


Hybrid Infrastructure

Storage:
TDL’s Storage services offer a consistent approach to the support, operations and management of the Storage environments hosting your important data, from vendors such as:

Compute:
TDL’s Compute services offer a consistent approach to the support, operations and management of the Compute environments operating your important workloads, from vendors such as:

Virtualisation:
TDL’s Virtualisation services offer a consistent approach to the support, operations and management of the Virtual Host and Guest environments delivering your virtual machines, from vendors such as:


Modern Workspace

Enterprise Network:
TDL’s Enterprise Network services offer a consistent approach to the support, operations and management of networks that deliver connectivity to your workloads and hosted services, whilst providing a seamless interface between telecommunications and hardware vendors to maximise service outcomes.

Perimeter Security:
TDL’s Perimeter Security services offer a consistent approach to the support, operations and management of your on-premise or data centre security platforms that protect your network from malicious threats. Additional features are delivered to maximise the value in this service, including:

Service Tiers